We want to make sure you’re happy when you buy with us. If you’re not satisfied with your purchase, please contact our customer experience team on our live chat channel and via email during these hours:

Monday to Friday 9am - 8pm

Saturday 9am - 3pm

If your query relates to a return or a guarantee claim, please click here.

For any other complaint, please reach out to us here.

If you’d like for us to give you a call, please request one in your email and we'll get back to you as soon as possible. You can also arrange a callback using our live chat service.