How do I contact you?

Our team of Sleep Experts are on hand across on our live chat channel and via email across the following hours:

  • Monday to Friday 8am - 8pm
  • Saturday 9am - 3pm 

For emails, please reach us on help@simbasleep.com.

To keep a record of your orders we recommend creating an account. You can register using the link here

If you would like for us to give you a call, please simply request this within your email and we'll get back to you as soon as possible. You can also arrange a callback within our live chat service. 

At peak times we can sometimes take up to 1 working day to reply to emails.