Returns & refunds
- Does the mattress need to be kept in a plastic wrap during the trial?
- When does the 100 night trial start?
- Do I have to pay to trial the mattress?
- I want to return my order how do I request this?
- Do you recycle returned mattresses?
- Can you refund via cheque?
- How does the refund work?
- Are returns free?
- Who will remove my mattress if I decide to return it?
- Do I need to keep any of the packaging?
- Do items need to be repackaged before return?
- Can I return my Simba bedding?