These things happen. If the order has not been shipped/delivered yet please contact us as soon as possible so we can look at updating it. 

If your order has already been delivered, please make contact with the team via this form so we can look to arrange a return/exchange.

Mattresses, bed bases and toppers have a 200 night trial whilst all accessory items have a 30 night trial. Refurbished items have a 30 night trial.