The 100 night trial applies to all our Simba mattresses (excluding the Hybrid® Topper) and simply put, means you can return it for whatever reason within 100 days from delivery. We want you to experience the perfect nights sleep so you don't need to keep the mattress wrapped in the plastic cover on anything like that, just use like you normally would.
To request a return, please take a look at our returns article here. Once the return is sorted we’ll send a courier over to remove the mattress from your home and donate it to a local charity or recycling center whenever possible.
You’ll be refunded the full value of your mattress and if you paid using instalments, you'll be refunded whatever you had paid up until that time and the agreement would be cancelled. Returns are free, but any premium delivery charges will not be refunded.