All your order details are securely stored on our system so no need to worry about a receipt. If you would like a VAT receipt for your records feel free to contact our team and we can have one specially made up for you. You'll be emailed all the order info with an order number, just have this handy when contacting us so we can easily bring up your details.
Articles in this section
- Do I still qualify for the 100 night trial if I paid using financing?
- Do we have to pay to trial the mattress?
- How does the 100 night trial work?
- When does the 100 night trial start?
- Can I return my Simba bedding, furniture or accessories?
- Do I need a receipt during the warranty period?
- Do the Simba Bases come with a warranty?
- Does the mattress need to be kept in a plastic wrap during the trial?
- Is there a warranty for the Pillows and Duvets? What about the Mattress Protector?
- What does the mattress 10 year guarantee cover?