There are a number of differences for example, each retailer offers their our own financing plans, trial and return policy, delivery options and timings and availability of sizes. 

Retailers will not have all the items we sell on our website so always best to give them a call before visiting. You can check here to see if there is a retailer near to you. 

If you have placed your order anywhere other than simbasleep.com, you’ll need to contact that retailer with any order and aftercare enquiries.

That's because for many reasons, including your security, we don’t have access to that information.

Our official eBay or Amazon stores allow you to contact the team directly through those platforms, so please start there with any questions about your order.