What's the difference between buying directly from Simba and buying from a retailer?

Our range and products are the same no matter where you order, but the services offered can differ. For example, each retailer offers their our own financing plans, delivery options and timings and availability of sizes.

If you have placed your order anywhere other than simbasleep.com, you’ll need to contact that retailer with any order enquiries. That's because for many reasons, including your security, we don’t have access to that information. Our official eBay or Amazon stores allow you to contact the team directly through those platforms, so please start there with any questions about your order.