How does Refer a Friend work? I've referred my friend and they've placed an order but I haven't heard anything?
Reward friends and family through our Simba referral programme (and reward yourself at the same time!)
Here's how to help things along:
- Make sure you've signed up to the programme on our website here after you have placed your order with us and before referring.
- To be eligible you must already have purchased via our website.
- Your friend must be ordering a Simba Hybrid® or Simba Hybrid® Pro Mattress for the first time.
- Referrals cannot be used in conjunction with any other discounts or promotions (including bundle offers).
We'll email you to let you know when a friend has used your code and then again with your reward when your friend has passed their mattress trial. Even though our mattress trial is 200 nights, if your friend holds on to their mattress for 100 nights you will be rewarded.
If you have any questions about the referral programme or would like to check up on your rewards our team is here to help— jump on live chat or email us through the link here.