We at Simba only have access to basic information about your loan agreement, so for any details about this or if you need to make any changes we would recommend contacting the lender directly. Contact details can be found on the agreement paperwork otherwise, give us a shout and we can point you in the right direction. They can assist you with paying off the balance too.

For a breakdown of contact information see below:

I applied using V12 Retail Finance: You can manage your account by contacting V12’s Customer Services Team on 02920 46890 or via your V12 self-service portal that you will be sent more information about via email once you have successfully completed your application.

I applied using Snap Finance: Please contact Snap's customer service team on 03300 109381 or via email at customer@snapfinance.co.uk.

I paid using Splitit: Please either log in to your Splitit account or contact us directly if you need to chat about your payment plan.