I have some questions about my Simba but I didn't order through your website, who do I contact?

Our Sleep Experts are here to help you with any general questions including aftercare advice. Should you have any order specific enquiries and have ordered through any of our retailers and not directly through our website, you will need to contact them directly. This is because we don't share order information or have access to orders placed via our retailers and they can be subject to different terms and conditions. Please refer back to the store you purchased from for more information.

Likewise, for any orders placed through our official Amazon and eBay stores please contact our dedicated team directly through there.