Can I choose a delivery time and date?
Yes, you can pick a date. If your order contains a mattress then you'll be presented with a calendar at checkout when placing your order, just select a delivery date of your choosing. Starting from 31/08/2019 we're offering weekend delivery options but until then, it's just a weekday only service and if the date you have in mind isn't available it means that it's not available in your area.
You can pick a date anywhere from 2 working days to 3 months in advance and if you decide you need to change the date, please get in touch with the carrier directly once we've dispatched your order.
Express free delivery for small items with DPD works a bit differently and your order will be delivered automatically within 1-3 working days. If the date isn't suitable simply use the options available on the DPD tracking link to change the date or set instructions. You'll be allocated an hour time slot the morning of delivery.
As the carriers plan their routes the day before delivery there's no option to request time slots.