Do the couriers call before delivery?
Yes, drivers with our 2-person delivery partner Expert Logistics (AO), do carry work phones and will call when they are on their way to you (30-60 minutes roughly).
We also deliver with our partner Rhenus Logistics. This is also a 2-person delivery service and they also carry work phones. Within 1 hour of delivery the crew will call to advise that they are on their way.
DPD drivers for orders without a mattress do not call ahead, but they have live tracking of their location. This is available through the link in the delivery confirmation email sent from DPD.