How will I know when my order will arrive, will I get a time slot?

You'll know exactly when to expect your delivery with our tracked services.

For orders containing a mattress, you'll be allocated a three hour delivery window the evening before the scheduled delivery date. This window will narrow down to just one hour on the day and you can keep an eye on the live tracking to see where the driver is and how many drops before they reach you.

If you've ordered accessories only, you'll be allocated a one hour window on the day of delivery and again have access to tracking features as well as plenty of inflight options. 

We might occasionally use alternative couriers or local delivery services. If we need to for your order then we’ll let you know when we confirm despatch.