How will I know when my order will arrive, will I get a time slot?

You'll know exactly when to expect your delivery with our tracked services.

For orders containing a mattress, you'll receive your allocated four hour delivery window the morning of your chosen delivery date. On delivery day, you'll have access to live tracking to see where the driver is on route and the number of deliveries ahead of you. The delivery window will narrow on the day and the drivers will also give you a call when they're getting close to you.

If you've ordered accessories only, you'll be allocated a one hour window on the day of delivery and again have access to tracking features as well as plenty of inflight options. 

To track your order head to your account. Don’t have an account yet? Sign up here

We might occasionally use alternative couriers or local delivery services. If we need to do so for your order then we’ll let you know when we confirm despatch.