Can I arrange contactless delivery?
Yes. We’ve been gathering as much information as possible about the impact of the Coronavirus (Covid-19). We have taken advice from trusted sources, working out how we best protect our customers, our communities and our colleagues.
Some of the steps we have taken so far:
- Delivery times are not impacted.
- You will not be asked to sign for the delivery and instead we're taking photographs.
- Customers who are self isolating will receive doorstep delivery, you will be contacted before delivery.
- You can request doorstep delivery even if you are not self isolating. If you wish to defer your delivery this can also be arranged.
Finally, we’re in constant contact with all relevant authorities to make sure that we continue to do everything we can. If you have any concerns please contact our customer service team.