Do your bed bases have a guarantee?
In the same way as we offer a 10 year guarantee on each Simba Mattress, we're pleased to offer the same peace of mind on all our new bed base range launched in 2021, including the Pegasus, Sirius and Orion. Full terms and conditions of the 10 year guarantee can be found HERE.
We don't have any hidden charges as part of the guarantee, we believe our bed bases are built to last and happy to put our hats on the line for it. The guarantee will cover any physical manufacturing defects to the wooden structure for 10 years, and any manufacturing defects to the fabric covering for 2 years. It does not cover any conditions resulting from normal wear and tear and customer damage e.g damage whilst moving.
As part of the guarantee, we ask that you take reasonable care of the product using the instructions found in our care guide. Should you need another copy, please reach out to our UK based, in-house team of Sleep Experts via live chat.