Items that are available in our refurbished range are returns that have been previously owned and these are resold at a discounted price. All products will have been inspected and either deep cleaned, washed or sanitised before being repackaged for dispatch once again.
The Simba refurbished mattress arrives boxed. (brown box with no Simba logo)
Refurbished mattresses have a 30 night trial and a 1 year warranty
Accessory items have a 30 days returns period, this means things like pillows and duvets must be in an unused condition and repackaged prior to the return - they will be inspected once they've arrived safe and sound back at our warehouse before we process the refund.