Product information
Is Simba for me?
- How firm are your mattresses?
- I have a sore back - would a Simba help?
- I have allergies. Is Simba suitable?
- I usually get warm at night, will Simba be suitable for me?
- I'm pregnant, will a Simba be suitable?
- Is Simba suitable for children?
Mattress
- Are you environmentally friendly and is the mattress vegan?
- Can I use an electric blanket with my Simba?
- Can you make bespoke mattresses?
- Does your range meet all fire & safety requirements?
- How big is the box?
- How deep is your mattress, will my sheets fit?
Caring for your mattress
- Do I turn my mattress over regularly?
- Can I clean my mattress?
- I'm moving house. How do I move or store my mattress?
- I've unpacked it, how long until bedtime?
- My mattress arrived, how do I set it up?
- What base should I put my Simba on?
Topper
- Can I use the topper on any mattress?
- Does the topper arrive boxed too?
- How do I care for my topper? Can I store it away when I'm not using it?
- How does the topper attach to my mattress?
- What sheets can I use with the topper?
- What sizes do they come in?
Duvet
- Can I machine wash my duvet?
- Can I use the duvet all year round?
- Didn't you sell a different duvet? Why did you change it?
- Do I need to use a duvet cover?
- Is the duvet covered by a guarantee?
- What does BCI cotton mean?
Pillow
- Didn't you sell a different pillow? Why did you change it?
- Do I need to use a pillowcase?
- How do I care for my pillow?
- How would you describe the firmness of the pillow?
- What does BCI cotton mean?
- What in the world are Nanocubes?
Bedding & accessories
- Can I buy a pillowcase or duvet cover on its own?
- Can I machine wash my Simba bedding?
- How do I use my mattress protector?
- How long does the aloe vera in the fitted sheet last?
- Is the mattress protector actually waterproof?
- Is there a thread count for the bed linen & fitted sheet?