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  1. Simba Sleep
  2. Orders & payments

Orders & payments

Placing an order

  • Do you offer a discount for NHS staff?
  • Can I claim back VAT if I live in the Channel Islands?
  • How can I place an order?
  • How many discount codes can I use on an order?
  • My order value is different to what's on my gift card, can I still use it? Is there anyway I can check the balance?
  • What payment methods do you offer?
See all 8 articles

Paying in instalments

  • Can I use a discount code with the financing option?
  • Do I have to pay a deposit with Splitit?
  • Do I qualify for financing?
  • Do you offer financing?
  • How do I order using the interest free credit?
  • How does Splitit work?
See all 8 articles

Order help

  • Can I get more information on how many instalments are left and pay the balance off?
  • Discontinued Items
  • How can I cancel my order?
  • How does Refer a Friend work? I've referred my friend and they've placed an order but I haven't heard anything?
  • I have some questions about my Simba but I didn't order through your website, who do I contact?
  • I have the original Simba Hybrid® Mattress cover and I see it's changed. Does that mean mine isn't as good?
See all 9 articles

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Registered Office: 2 Temple Back East, Temple Quay, Bristol, United Kingdom, BS1 6EG
Company No 9703422. VAT Reg'd 230194343