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  1. Simba Sleep
  2. Orders & payments

Orders & payments

Placing an order

  • Do you offer a discount for NHS staff?
  • DO YOU OFFER A DISCOUNT FOR STUDENTS?
  • How many discount codes can I use on an order?
  • What payment methods do you offer?
  • What's the difference between buying directly from Simba and buying from a retailer?
  • Where do I apply my discount code?

Paying in instalments

  • Can I use a discount code with a financing option?
  • Do I have to pay a deposit with Splitit?
  • How does Splitit work?
  • Is a deposit required? When will the first instalment be taken?

Order help

  • Can I get more information on how many instalments are left and pay the balance off?
  • Discontinued Items
  • How can I cancel my order?
  • How does Refer a Friend work? I've referred my friend and they've placed an order but I haven't heard anything?
  • I have some questions about my Simba but I didn't order through your website, who do I contact?
  • I think my item is defective. What do I do?
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Registered Office: Simba Sleep Limited, 5th Floor, Halo, Counterslip, Bristol, United Kingdom, BS1 6AJ
Company No 9703422. VAT Reg'd 230194343